VA Benefits for Veterans: Crutches Resource Hub

Veterans Resource Center

Your VA benefits cover better crutches.

Everything you need to know to use your VA health care benefits to get in-Motion spring-assisted crutches at little or no cost. Six guides. Real information. No fluff.

The one thing to know

Medicare denies E0117. The VA does not.

Medicare has a policy that denies the spring-assisted underarm code (E0117). The VA does not use that exclusion. Veterans going through VA benefits receive in-Motion crutches under E0117 regularly.

$0*cost for most veterans with service-connected conditions. *Varies by Priority Group.
50%of eligible veterans are not enrolled in VA health care and may be missing this benefit.
34clinical studies behind in-Motion's patented spring-assist crutch design.

The process

How it works

Four steps from enrollment to crutches in hand.

01

Enroll in VA health care

If you haven't enrolled yet, start at va.gov or call 1-877-222-8387. Most veterans who served on active duty qualify. No service-connected disability required.

02

See your provider

Visit a VA Medical Center or any VA Community Care Network provider near you. That includes local orthopedic offices and surgery centers.

03

Ask for in-Motion by name

Ask your provider to prescribe in-Motion crutches by Millennial Medical. Give them the HCPCS code: E0110 for forearm, E0117 for underarm. That code goes on the order form.

04

VA fulfills the order

Your VA Medical Center's Prosthetic and Sensory Aids Service handles the rest. For most veterans with service-connected conditions, the cost is zero.

The complete guide series

Six parts, start to finish

Start at post one, or jump straight to the piece you need. Each guide stands on its own.

Post 1 / Start here

Does the VA cover crutches? Yes, here's exactly how it works

Short answer: yes. But understanding who qualifies, what it costs by Priority Group, and how to make sure you get what you need instead of whatever is in the supply room is where this guide starts. If you are new to VA DME benefits, read this one first.

Read the guide →

Post 2 / Step-by-step process

How to get the crutches you actually want through the VA

The form that matters, the billing codes to hand your doctor, and a word-for-word script for your appointment. Includes what to do if your request gets pushed back.

Read the guide →

Post 3 / Coverage comparison

TRICARE vs. VA benefits for crutches: a straight comparison

Military retiree with both VA and TRICARE? This side-by-side comparison explains what each covers, what it costs, and which one makes more sense for your situation.

Read the guide →

Post 4 / Billing codes

HCPCS codes E0117 and E0110: what veterans need to know

The two billing codes that determine whether you get the crutch you want or the generic one. Includes the important VA vs. Medicare distinction that trips a lot of veterans up.

Read the guide →

Post 5 / Community care

Getting crutches through the VA Community Care Network

Your VA benefits work at your local orthopedic surgeon, not just at the VA hospital. Learn how the Community Care Network handles crutches, including urgent post-surgery situations.

Read the guide →

Post 6 / Product comparison

The best crutches for veterans and why standard-issue falls short

Standard VA-issue crutches cause wrist injuries, fatigue, and nerve pain when used long-term. This guide explains the engineering differences in in-Motion crutches and how to get them covered.

Read the guide →

Keep this handy

Quick reference

Priority Group costs

Groups 1-4: $0 for service-connected DME.
Groups 5-6: $0 or very low copay.
Groups 7-8: Small copay may apply.
50%+ rating: All VA care is free.

Full eligibility guide →

Urgent situations

If you are being discharged after surgery or you are in the ER, ask for in-Motion crutches before you leave. Community Care Network providers can give them to you on the spot. No pre-authorization needed. TriWest reimburses the provider directly.

Community Care guide →

Useful phone numbers

VA Enrollment: 1-877-222-8387
VA Community Care: 877-881-7618 (Option 1 for veterans)
Find your VAMC: va.gov/find-locations
Millennial Medical: millennialmedical.com

Find your VA →

TRICARE and TFL

Military retirees with TRICARE for Life can often pair it with Medicare Part B to get crutches at $0 out of pocket. Medicare pays 80%, TFL pays the rest. Confirm E0117 coverage before proceeding.

TRICARE comparison →

VA vs. Medicare on E0117

Medicare has a policy that denies E0117 (spring-assisted underarm crutch) claims. The VA does not use this exclusion. Veterans going through VA benefits can and do receive in-Motion crutches under E0117 regularly.

Full HCPCS guide →

The key form

VA Form 10-10172 is the Community Care Provider Request for Service form. It has a field for brand and model. Ask your provider to fill in "in-Motion crutches by Millennial Medical" with the HCPCS code before they submit it.

Step-by-step guide →

The equipment

The crutches

Two models, two billing codes. Both spring-assisted, both covered under VA DME benefits.

ForearmHCPCS: E0110

in-Motion Pro Forearm Crutch

Forearm / Lofstrand crutch

Spring-assisted forearm crutch with an ergonomic wrist-angle grip and articulating Sure-Foot tip. Preferred by long-term users and active-lifestyle patients.

HCPCS CodeE0110
Capacity350 lbs
Height Range4'2" to 6'8"
FDA StatusRegistered and Listed

View forearm crutch →

UnderarmHCPCS: E0117

in-Motion Pro Underarm Crutch

Underarm / Axillary crutch

Spring-assisted underarm crutch with articulating tip and contoured cradle. Engineered to reduce impact fatigue and prevent the nerve compression common with standard underarm models.

HCPCS CodeE0117
Capacity350 lbs
Height Range4'8" to 7'1"
FDA StatusRegistered and Listed

View underarm crutch →

What to say at your appointment

"I'd like to be prescribed in-Motion crutches made by Millennial Medical. They're FDA-cleared. The HCPCS code is E0110 for the forearm model or E0117 for the underarm model. I understand they're covered under my VA DME benefits, and I'd appreciate you listing the brand and model on the Request for Service form when you submit it."
Print the reference sheet. Download and print the one-page handout below. It has the script, HCPCS codes, product specs, and a checklist. Everything your provider needs on one page.
Confirm the network first. Confirm your provider is in the VA Community Care Network before your appointment. If they are not, your VA benefits will not cover the cost.
Post-surgery or ER? Ask right there. Ask before you leave. In urgent situations, community care providers can give you crutches on the spot with no pre-authorization.
Hit a wall? Call us. Call Millennial Medical directly. We are a small company, we pick up the phone, and we will help you navigate the process.

Free printable handout

Information download for your appointment

One page. Black-and-white printer friendly. Includes what to tell your provider, HCPCS codes E0110 and E0117, product specs, Priority Group cost table, appointment checklist, and key VA phone numbers. Print it, bring it, hand it to your provider.

Download PDF1 page · Free

Millennial Medical / in-Motion Crutches

You served. Your benefits are real. Use them.

in-Motion crutches are FDA-cleared, clinically validated through 34 studies, and covered by VA benefits for most veterans with service-connected conditions. Shop or reach out, we are here to help.

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Millennial Medical / in-Motion Crutches / millennialmedical.com

This page provides general educational information about VA health care benefits and does not constitute legal, medical, or financial advice. VA benefit eligibility, coverage, and copay amounts vary based on individual circumstances including priority group, service-connected disability rating, and other factors. Contact the VA at 1-877-222-8387 or va.gov for your specific eligibility. Millennial Medical is not affiliated with or endorsed by the U.S. Department of Veterans Affairs.